- From the profile menu, open Edit profile and select Delete account.
- Type your email address to confirm your request.
You are signed out across all your devices immediately. Bienvue holds your account in a scheduled deletion state for 30 days before permanently wiping it out. If you change your mind, simply sign in anytime during those 30 days and select Restore my account to pick up right where you left off.
Your organization goes with it
Deleting your personal account also deletes any organization you own, along with all its properties, saved cards, and screen connections. Bienvue lists everything that will be removed before you confirm.
- If other people are on your team, you cannot delete your account while you are the sole owner. You must either promote another teammate to owner in Organization settings or transfer the organization first. See Transfer or delete your organization.
- On a paid plan, automatic renewals stop immediately upon deletion so you are never billed again. Restoring your account within 30 days reactivates your active plan.
Keep a copy first
Before deleting your account, download an export of each property's guide from its Settings page so you have a personal backup. See Property settings.
Your data
If you have questions about your personal data or would like to request an official copy of your records, write to privacy@bienvue.com. You can also read our full Privacy Policy at bienvue.com/privacy.