Every property you create gets its own custom guide, unique theme styling, and paired TV screens.
Add one
- Open the property dropdown menu in the top bar and select Add a property.
- Type in a Property name, choose your property type, and select Continue.
- If adding this place changes your subscription cost, Bienvue displays Your plan now alongside what is Due today before charging your card. Confirm the terms to complete the setup.
Once confirmed, your new property opens immediately on the Content page, ready for you to add your first cards.
What it costs
- On the free plan, your account includes one property. If you want to add a second location, you will need a paid plan. Bienvue will guide you to start your 14-day free trial or select a subscription tier, adding your new property as soon as the plan activates.
- On a paid plan, each additional home is billed according to its tier rate (see Plans and pricing). Your charge today only covers the days remaining in your current billing cycle, and then rolls into your normal renewal price going forward. If you are in the middle of a free trial, your new home joins the trial at no extra cost until the trial period ends.
- Hotels are billed per room rather than per home. You will configure your room count on the Billing page, where you will see the exact updated cost before accepting. See Hotels and rooms.
Removing a property
You can remove an unwanted property from its own Settings page. The property is safely archived for two months, and your subscription stops billing for it on your next renewal date, though no refund is issued for the active billing cycle. Check out Property settings.
If it doesn't work
- "The free plan includes one property, and yours is already set up": upgrade your subscription to add extra properties.
- "Your card didn't go through, so we didn't add it": update your payment details on the Billing page and try again.
- "Hotels and homes are billed differently": switching an existing property between a hotel and a home on an active paid plan requires help from our team. Please write to support@bienvue.com.