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Roles: owner, admin and member

Members edit guides, admins manage properties and teammates, and owners manage billing, team security, and ownership.

Every team member can design, edit, and publish guides for all properties in your organization. Role levels determine who has permission to invite teammates, export property data, and manage payment settings.

Feature Member Admin Owner
Edit and publish guides, pair screens Yes Yes Yes
Invite and remove people, revoke invitations Yes Yes
Export or remove a property Yes Yes
Rename the organization Yes Yes
Set up Google photos for the organization Yes Yes
Start, change or cancel the plan, update the card Yes
Require two-factor for the team, reset someone's two-factor Yes
Make someone an owner, change or remove an owner Yes

Change someone's role

On the Team page, choose a different role from the dropdown menu beside their name. Only an owner can promote someone to owner or adjust an existing owner's role. Every organization must maintain at least one active owner, so you will need to promote another team member before stepping down from your own owner role.

Billing

All team members can inspect the Billing page to check active subscriptions and review invoices, but only an owner can modify plans or update credit cards. If a renewal payment ever fails, team members are encouraged to notify the owner so they can enter new payment details.

Transfer the organization

If you ever wish to step away or hand over operations, the primary organization owner can transfer ownership to another team member. See Transfer or delete your organization.

More in Your team

Still stuck? Write to support@bienvue.com.